Express -Consulting: We’re happy to advise

Competent, free support within hours

Do you have a question that requires quick targeted solutions or recommendations?

Our express-consulting service is designed to offer practical support for urgent questions, quick decisions and immediate problem solving.

Share your question with us and we will get in touch within 48 hours to personally discuss your query.

Your query:

We respond within 48 hours on weekdays!

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Do you have any questions in advance?

We have already listed the first answers here. If you have any further questions, please feel free to contact us directly.

What does Use-Lab’s express-consulting service offer?2023-08-24T13:29:44+02:00

The express-consulting service offers you the opportunity to ask questions about usability. We then provide you with lean, efficient consulting free of charge and without obligation.

How can I take advantage of the express-consulting service?2023-08-24T13:32:48+02:00

Fill out the form above, give us a call or send us an e-mail – all routes lead to a quick turn-around! Our team will collect some details about your query and get back to you with an individually-tailored response.

What do we need from you?2023-08-24T13:33:18+02:00

So that we can give you the most helpful answer, please send a precisely worded question with all necessary details.

What if your query requires more than a quick consultation?2023-08-24T13:33:42+02:00

We know many of your questions are complex. Some of them might require more resources than our free express-consulting service can offer. If you think this might be the case, please send your query anyway. When we get in touch with you, we will talk about the details. Then, if it becomes clear that you have more extensive requirements or more tasks arise, we will be happy to work out an individual offer tailored specifically to your needs. In any case, you will receive feedback free of charge.

Do I have to be a Use-Lab client to use the express-consulting service?2023-08-24T13:34:05+02:00

No! Our express-consulting service is open to everyone, regardless of whether you have worked with us in the pass. We look forward to receiving your query!

Is the information exchanged during the consultation kept confidential?2023-08-24T13:36:50+02:00

Yes! We take our clients’ confidentiality very seriously. All information, data and knowledge exchanged during our consultation is handled with strictest confidentiality and will not be passed on to third parties.

You can find information about data protection at Use-Lab here:

A partner that not only brings his expertise to the table, but above all is customer-focused and willing to go above and beyond all the necessary steps to ensure that regulatory requirements are met worldwide.

Human Factors Engineer

MedTech company

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