Below you will find various privacy policies that may be relevant to your contact with Use-Lab.
We welcome you to our website and are pleased about your interest. The protection of your personal data is very important to us. Therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We would like to inform you in the following about which data of your visit is used for which purposes.
The controller responsible within the meaning of the General Data Protection Regulation and other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
Use-Lab GmbH
Am Campus 2
48565 Steinfurt
https://use-lab.com/
info@use-lab.com
+49 (0 )2551 7092-0
Nils Möllers
Keyed GmbH
Siemensstraße 12
48341 Altenberge, Westfalen
https://keyed.de
info@keyed.de
+49 (0) 2505 – 639797
The term personal data is defined in the Bundesdatenschutzgesetz (Federal Data Protection Act) and the GDPR. According to these laws, these are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes, for example, your civil name, your address, your telephone number or your date of birth. Find out more about what exactly data protection is here.
Unless otherwise stated in the following sections, no personal data is collected, processed or used when using our websites. However, by using analysis and tracking tools, we learn certain technical information based on the data transmitted by your browser (e.g. browser type/version, operating system used, web pages visited on our website incl. length of stay, previously visited website). We evaluate this information for statistical purposes only.
The internet pages of Use-Lab GmbH use cookies. Cookies are data that are stored by the Internet browser on the user’s computer system. The cookies can be transmitted to a page when it is called up and thus enable the user to be assigned to it. Cookies help to simplify the use of Internet pages for the user.
It is possible to object to the setting of cookies at any time by changing the setting in the Internet browser accordingly. Set cookies can be deleted. Please note that if cookies are deactivated, it may not be possible to use all functions of our website to their full extent. The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users. When accessing our website, users are informed by an info banner about the use of cookies for analysis purposes and are referred to this data protection declaration. In this context, there is also a note on how the storage of cookies can be prevented in the browser settings. The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) (f) GDPR. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) (a) GDPR if the user has given his or her consent. For information on whether and to what extent cookies are used on our website, please refer to our cookie banner and our notes in this data protection declaration.
We use Google Tag Manager (Google LLC. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on our website. The Google Tag Manager allows us to manage website tags via an interface and is a cookie-free domain that does not collect any personal information, but can trigger other tags that collect data. Google pseudonymes the data and the IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
The legal basis for the processing of your personal data is Art. 6 (1) (a) GDPR.
The recipient of your personal data is Google LLC. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
The personal data is transferred to the United States. The transfer is subject to appropriate safeguards according to Art. 46 GDPR. Where necessary, we have agreed appropriate safeguards within the meaning of Art. 46 (2) GDPR with the data importer. In addition, we are aware of our responsibilities and, to the extent necessary to protect the rights and freedoms of natural persons, we take further measures to ensure the protection of personal data.
Data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In addition, the data will be deleted if you exercise your right to erasure pursuant to Art. 17 (1) GDPR.
You have the right to revoke your granted consent at any time, cf. Art. 7 (3) p. 1 GDPR. This can be done informally and without giving reasons and is effective for future activities. The revocation of consent does not affect the lawfulness of the processing carried out until the revocation was communicated. Further information on this can be found above in our privacy policy under “Rights of data subjects”.
There is no contractual or legal obligation to provide the data.
Here you will find further information on processing of your personal data:
https://policies.google.com/privacy?hl=de&gl=de
This website uses the “Google Analytics 4” service, which is provided by Google LLC, to analyze website usage by users. The service uses “cookies” – text files that are stored on your terminal device. First party cookies are used for this purpose. With a first party cookie, the user can only be recognized by the site from which the cookie originated, not across multiple domains. The information collected by the cookies is usually sent to a Google server in the USA and stored there. If necessary, Google Analytics is used on this website with the code “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking). Please also note the following information on the use of Google Analytics: The IP address of users is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. For EU citizens, the IP address is also only used to derive location data and then deleted again. You also have the option to activate or deactivate the collection of detailed location and device data for individual regions (tracking settings). In addition, Google Signals can be deactivated to prevent association with a Google account and personalized ads can be deactivated. As part of the order processing agreement that the website operators have concluded with Google LLC, the latter uses the collected information to create an evaluation of website use and website activity and provides services associated with internet use.
The legal basis for the processing of your personal data is Art. 6 (1) (a) GDPR.
The recipient of your personal data is Google LLC. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
The personal data will be transferred to the United States. The transfer is subject to appropriate safeguards pursuant to Art. 46 GDPR. We have concluded standard contractual clauses with the data importer for this purpose. In addition, we are aware of our responsibility and, where necessary, take further measures to protect the rights and freedoms of natural persons to ensure the protection of personal data.
Data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In addition, the data will be deleted if you assert your right to deletion as defined in Art. 17 (1) GDPR. The maximum storage period is 14 months.
You have the right to revoke your consent at any time, cf. Art. 7 (3) p. 1 GDPR. This can be done informally and without giving reasons and is effective for the future. The revocation of consent does not affect the lawfulness of the processing carried out until the revocation. Further information on this can be found above in our privacy policy under “Rights of data subjects”.
There is no contractual or legal obligation for the provision of the data.
Further information on the processing of your personal data can be found here:
https://support.google.com/analytics/answer/6004245?hl=de
https://policies.google.com/privacy?hl=de&gl=de
We use Google Fonts (Google LLC. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The integration of these Web Fonts is done by a server call when you visit our internet pages and the IP addresses of the browsers of the end device are stored.
The legal basis for the processing of your personal data is Art. 6 (1) (a) GDPR.
The recipient of your personal data is Google LLC. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).
The personal data is transferred to the United States. The transfer is subject to appropriate safeguards according to Art. 46 GDPR. Where necessary, we have agreed appropriate safeguards within the meaning of Art. 46 (2) GDPR with the data importer. In addition, we are aware of our responsibilities and, to the extent necessary to protect the rights and freedoms of natural persons, we take further measures to ensure the protection of personal data.
Data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In addition, the data will be deleted if you exercise your right to erasure pursuant to Art. 17 (1) GDPR.
You have the right to revoke your granted consent at any time, cf. Art. 7 (3) p. 1 GDPR. This can be done informally and without giving reasons and is effective for future activities. The revocation of consent does not affect the lawfulness of the processing carried out until the revocation was communicated. Further information on this can be found above in our privacy policy under “Rights of data subjects”.
There is no contractual or legal obligation to provide the data.
Here you will find further information on processing of your personal data:
https://www.google.com/policies/privacy
With each call of the Internet page the Use-Lab GmbH collects data and information by an automated system. These are stored in the log files of the server. The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.
(1) Information about the type of browser and the version used
(2) The user’s operating system
(3) The user’s Internet service provider
(4) The user’s IP address
(5) The date and time of access
(6) Websites from which the user’s system accesses our website (referrer)
(7) Websites that are accessed by the user’s system via our website
Personal data is stored for the duration of the respective legal retention period. After expiry of the period, the data is routinely deleted, unless it is necessary for the initiation or fulfilment of a contract.
On the internet pages of Use-Lab GmbH there is a contact form which can be used for electronic contact. Alternatively, it is possible to contact us via the provided e-mail address. If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject is automatically stored. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The legal basis for the processing of the data is Art. 6 (1) (a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR. The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified. The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.
The controller shall process and store personal data relating to the data subject only for as long as necessary to achieve the purpose of storage. In addition, data may be stored for as long as this is provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. As soon as the storage purpose ceases to apply or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely blocked or deleted.
If your personal data is processed, you are the data subject within the meaning of the GDPR and you are entitled to the following rights in relation to the person responsible:
You can request confirmation from the person responsible as to whether personal data concerning you is being processed by us. If such processing is carried out, you may ask the controller for information on:
You have the right to request information whether your personal data are transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.
You have the right to obtain from the data controller the rectification and/or integration of any personal data processed concerning you if it is incorrect or incomplete. The data controller shall make the correction without delay.
(1) You may request the controller to delete your personal data immediately and the controller is obliged to delete such data immediately if one of the following reasons applies:
(2) If the controller has made your personal data public and is obliged to delete them in accordance with Art. 17 (1) GDPR, he shall take reasonable measures, including technical measures, taking into account the available technology and implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or copies or replications of these personal data.
(3) The right to erasure shall not apply where the processing is necessary
Under the following conditions, you may request the restriction of the processing of your personal data:
If the processing of your personal data has been restricted, these data – apart from their storage – may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of major public interest of the Union or a Member State. If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
If you have exercised the right to rectify, erase or limit the processing, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.
You have the right to receive your personal data, which you have provided to the responsible person, in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another responsible party without hindrance by the responsible party to whom the personal data has been made available, if
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out on the basis of Art. 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. The controller will no longer process your personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to processing of your personal data for such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. You have the possibility, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures using technical specifications.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of employment or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR. The supervisory authority to which the complaint has been lodged will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2) (a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases mentioned in a. and c., the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include, at a minimum, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to object to the decision.
It can happen that within this online offer contents of third parties, such as videos, fonts or graphics from other websites are integrated. This always requires that the providers of these contents (hereinafter referred to as “third party providers”) are aware of the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. However, we have no influence on this if the third-party providers store the IP address for statistical purposes, for example. As far as we are aware of this, we inform the users about it. We would like to provide and improve our online offer through these integrations.
The legal basis for the integration of other services and content of third parties is Art. 6 (1) (f) GDPR. Our overriding legitimate interest lies in the intention of an appropriate presentation of our online presence and user-friendly and economically efficient services on our part. For further information, please refer to the respective privacy statements of the providers.
The provision of personal data is neither legally nor contractually required and is also not necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide it may mean that you are unable to use this function or cannot use it to its full extent.
We use, for the integration of videos, among others the provider Vimeo. Vimeo is operated by Vimeo LLC, with headquarters at 555 West 18th Street, New York, New York 10011. On some of our websites we use plugins from the provider Vimeo. When you access the web pages of our website that are equipped with such a plug-in – for example our media library or e-learning – a connection to the Vimeo servers is established and the plug-in is displayed. This tells the Vimeo server which of our websites you have visited. If you are logged in as a member of Vimeo, Vimeo assigns this information to your personal user account. When you use the plugin, such as when you click on the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your Vimeo account before using our website and deleting the corresponding cookies from Vimeo.
The legal basis for the processing of your personal data is Art. 6 (1) (a) GDPR.
The recipient of your personal data is Vimeo LLC, headquartered at 555 West 18th Street, New York, New York 10011, where applicable.
The personal data is transferred to the United States. The transfer is subject to appropriate safeguards according to Art. 46 GDPR. For this purpose, the provider has concluded Standard data protection clauses acc. Art. 46 (2) (c) GDPR with the data importer. In addition, we are aware of our responsibilities and, to the extent necessary to protect the rights and freedoms of natural persons, we take further measures to ensure the protection of personal data.
Data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In addition, the data will be deleted if you exercise your right to erasure pursuant to Art. 17 (1) GDPR.
You have the right to revoke your granted consent at any time, cf. Art. 7 (3) p. 1 GDPR. This can be done informally and without giving reasons and is effective for future activities. The revocation of consent does not affect the lawfulness of the processing carried out until the revocation was communicated. Further information on this can be found above in our privacy policy under “Rights of data subjects”.
There is no contractual or legal obligation to provide the data.
Here you will find further information on processing of your personal data:
We use the YouTube.com platform to post our own videos and make them publicly available. YouTube is the offer of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Some Internet pages of our offer contain links or connections to the YouTube offer. In general, we are not responsible for the content of websites to which links are provided. However, if you follow a link to YouTube, we would like to point out that YouTube stores the data of its users (e.g. personal information, IP address) in accordance with its own data usage guidelines and uses it for business purposes. On some of our Internet pages we also directly integrate videos stored on YouTube. In this integration, content from the YouTube website is displayed in parts of a browser window. However, the YouTube videos are only accessed by clicking on them separately. This technique is also called “framing”. If you call up a (sub)page of our Internet offer on which YouTube videos are integrated in this form, a connection to the YouTube servers is established and the content is displayed on the Internet page by informing your browser.
The legal basis for the processing of your personal data is Art. 6 (1) (a) GDPR.
The recipient of your personal data is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, where applicable.
The personal data is transferred to the United States. The transfer is subject to appropriate safeguards according to Art. 46 GDPR. For this purpose, we have concluded standard contract clauses with the data importer. In addition, we are aware of our responsibilities and, to the extent necessary to protect the rights and freedoms of natural persons, we take further measures to ensure the protection of personal data.
Data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In addition, the data will be deleted if you exercise your right to erasure pursuant to Art. 17 (1) GDPR.
You have the right to revoke your granted consent at any time, cf. Art. 7 (3) p. 1 GDPR. This can be done informally and without giving reasons and is effective for future activities. The revocation of consent does not affect the lawfulness of the processing carried out until the revocation was communicated. Further information on this can be found above in our privacy policy under “Rights of data subjects”.
There is no contractual or legal obligation to provide the data.
Here you will find further information on processing of your personal data:
https://policies.google.com/privacy
This website uses the analysis tool WP Statistics from the provider Veronalabs (Tornimäe 5, 10145, Tallinn, Estonia). With WP Statistics, we can analyze the use of our website and statistically evaluate visitor access. Among other things, WP Statistics records log files (IP address, referrer, browser used, origin of the user, search engine used) and actions that website visitors have taken on the page (e.g. clicks and views). We use WP Statistics with anonymized IP. Your IP address is shortened so that it can no longer be directly assigned to you. No cookies are set by WP Statistics and the data collected is only used to compile anonymized statistics on the use of our website.
This analysis tool is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and our advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
The data collected with WP Statistics is stored exclusively on our own server.
Die Daten werden gelöscht, sobald sie für die Erreichung des Zweckes ihrer Erhebung nicht mehr erforderlich sind. Darüber hinaus werden die Daten gelöscht, wenn Sie Ihr Recht auf Löschung i. S. d. Art. 17 Abs. 1 DSGVO geltend machen. Die maximale Speicherdauer beträgt 14 Monate.
You have the right to withdraw your consent at any time, see Art. 7 para. 3 sentence 1 GDPR. This can be done informally and without giving reasons and is effective for the future. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to withdrawal. Further information on this can be found above in our privacy policy under “Rights of data subjects”.
There is no contractual or legal obligation to provide the data.
Further information on the processing of your personal data can be found here: https://wp-statistics.com/privacy-and-policy/?tid=331691657090
The controller may transfer personal data to a third country. In principle, the controller may provide various appropriate safeguards to ensure that an adequate level of protection is provided for the processing operations. It is possible to transfer data transfers on the basis of an adequacy finding, internal data protection rules, approved codes of conduct, standard data protection clauses or an approved certification mechanism pursuant to Art. 46 (2) (a) – (f) GDPR.
If the person responsible undertakes a transfer to a third country on the legal basis of Art. 49 (1) (a) GDPR, you will be informed at this point about the possible risks of a data transfer to a third country.
There is a risk that the third country receiving your personal data may not provide an equivalent level of protection compared to the protection of personal data in the European Union. This may be the case, for example, if the EU Commission has not issued an adequacy decision for the third country in question or if certain agreements between the European Union and the third country in question are declared invalid. Specifically, there are risks in some third countries with regard to the effective protection of EU fundamental rights through the use of monitoring laws (e.g. USA). In such a case, it is the responsibility of the controller and the recipient to assess whether the rights of data subject in the third country enjoy a level of protection equivalent to that in the Union and can be effectively enforced.
However, the basic data protection regulation should not undermine the level of protection of natural persons ensured throughout the Union when personal data are transferred from the Union to controllers, processors or other recipients in third countries or to international organizations, even if personal data are further transferred from a third country or from an international organization to controllers or processors in the same or another third country or to the same or another international organization.
By submitting their application to us, applicants agree to the processing of their data for the purposes of the application procedure in accordance with the type and scope described in this data protection declaration. The legal basis for the processing of applicant data is Art. 88 GDPR, § 26 BDSG-neu (Federal Data Protection Act) and Art. 9 (2) (b) GDPR
Insofar as special categories of personal data within the meaning of Art. 9 (1) GDPR are voluntarily communicated as part of the application procedure, they will also be processed in accordance with Art. 9 (2) (b) GDPR (e.g. health data, such as severely disabled status or ethnic origin). Insofar as special categories of personal data within the meaning of Art. 9 (1) GDPR are requested from applicants within the framework of the application procedure, their processing is additionally carried out in accordance with Art. 9 (2) (a) GDPR (e.g. health data if these are necessary for the exercise of the profession). If made available, applicants can submit their applications to us by means of an online form on our website. The data will be transmitted to us in encrypted form according to the state of the art. Applicants can also send us their applications by e-mail. Please note, however, that e-mails are generally not encrypted and that applicants must ensure that they are encrypted themselves. We can therefore not assume any responsibility for the transmission path of the application between the sender and the receipt on our server and therefore recommend rather to use an online form or the postal dispatch. This is because instead of applying via the online form and e-mail, applicants still have the option of sending us their application by post. In the event of a successful application, the data provided by the applicants can be processed by us for the purposes of the employment relationship. Otherwise, if the application for a job offer is not successful, the applicants’ data is deleted. Applicants’ data is also deleted if an application is withdrawn, which applicants are entitled to do at any time. The data will be deleted after the expiry of a period of six months so that we can answer any follow-up questions regarding the application and meet our obligations to provide evidence under the General Equal Treatment Act. Invoices for any reimbursement of travel expenses will be archived in accordance with tax law requirements.
We have taken extensive technical and operational precautions to protect your data from accidental or deliberate manipulation, loss, destruction or access by unauthorised persons. Our security procedures are regularly reviewed and adapted to technological progress. In addition, we guarantee data protection on an ongoing basis by constantly auditing and optimizing our data protection organization.
Use-Lab GmbH reserves all rights to make changes and updates to this privacy policy. This privacy policy was created by the dataprotectionsystem and hellotrust, a trademark of Keyed GmbH.
With the following information, we provide you with an overview of how we process your personal data and inform you about your rights.
1. Who is responsible for data processing and whom can I contact?
The responsible entity under the General Data Protection Regulation and other applicable data protection laws in the European Union is:
Use-Lab GmbH
Am Campus 2
48565 Steinfurt
Germany
Email: info@use-lab.com
Phone: +49 2551 7092-0
Website: https://use-lab.com/
Data Protection Officer
Nils Möllers
Keyed GmbH
Siemensstraße 12
48341 Altenberge
Germany
Email: info@keyed.de
Phone: +49 2505 639797
Website: https://keyed.de
2. What sources and data do we use?
We process personal data obtained within the scope of our business relationship with you. Additionally, we process personal data from third parties where necessary for our services and if permitted by law, based on your consent or our legitimate interests.
Relevant personal data includes identity details (name, address, and other contact details). It may also include contract data, advertising and sales data, documentation data (such as consultation records), register data, data about your usage of our online services (such as website visits and clicked links), and other similar data.
Where necessary, we also process personal data obtained lawfully from publicly accessible sources (such as debtor directories, land registers, trade and association registers, press, and media).
3. Why do we process your personal data and on what legal basis?
We process personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG):
a) Based on your consent (Art. 6(1)(a) GDPR)
If you have given consent for specific purposes (such as data sharing and marketing analytics), processing is based on that consent. You may revoke your consent at any time. The revocation is only effective for the future and does not affect processing carried out before revocation.
b) For contractual obligations (Art. 6(1)(b) GDPR)
Personal data is processed to fulfill contracts with you and to execute your orders, including necessary pre-contractual measures. The purpose of data processing primarily depends on the specific contractual agreement.
c) Based on legitimate interests (Art. 6(1)(f) GDPR)
We may process your data beyond contract fulfillment to safeguard our or third-party legitimate interests, such as:
4. Who receives your data?
Your personal data is shared with entities required for fulfilling contractual and legal obligations. We also use service providers (processors as per Art. 28 GDPR) for IT services, logistics, printing, telecommunications, collections, consulting, sales, marketing, and address verification.
We only transfer personal data where legally permitted, if you have consented, or if we are authorized to disclose information. Recipients may include:
5. How long is your data stored?
We process and store your data as long as necessary for our business relationship, including contract initiation and execution. Additionally, statutory retention and documentation obligations apply, requiring data storage for up to ten years. The retention period also depends on statutory limitation periods, which are generally three years but may extend up to 30 years.
Use-Lab GmbH adheres to the Medical Device Regulation’s retention obligations since its clients are subject to this regulation. Manufacturers must retain technical documentation, EU declarations of conformity, and relevant certificates for at least ten years after the last product covered by the EU declaration of conformity was placed on the market. For implantable products, this period is at least 15 years (Article 10(8) MDR).
6. Is data transferred to a third country or international organization?
Data transfer outside the European Economic Area (EEA) only occurs where necessary for fulfilling your orders, legally required, or based on your consent. We transparently comply with Art. 28 GDPR requirements for subcontractor use.
7. What are your data protection rights?
If your personal data is processed, you have the following rights:
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, particularly in your habitual residence, workplace, or the location of an alleged infringement, if you believe the processing of your personal data violates GDPR. Restrictions under Sections 34 and 35 BDSG apply to the right to access and deletion.
Supervisory authority contact:
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Phone: +49 211 38424-0
Fax: +49 211 38424-10
Email: poststelle@ldi.nrw.de
8. What data must you provide?
You only need to provide personal data necessary for the establishment, execution, and termination of our business relationship or which we are legally required to collect. Without this data, we generally cannot enter into or continue a contract with you.
9. Are automated decision-making processes or profiling used?
We do not use fully automated decision-making as per Art. 22 GDPR. Your data is not used for profiling.
In simple terms…
As of May 25, 2018, the European General Data Protection Regulation (GDPR) establishes a new legal framework for data protection in Germany and the European Union.
Data protection is a matter of trust, and your trust is important to us. Protecting your privacy is our priority. To ensure you feel secure during future appointments with us and beyond, we want to inform you about how Use-Lab GmbH handles the personal data of its study participants.
Responsible Entity
Use-Lab GmbH
Represented by Managing Director Torsten Gruchmann
Am Campus 2
48565 Steinfurt
Phone: +49 2551 7092-0
E-Mail: info@use-lab.com
We have appointed a Data Protection Officer:
Nils Möllers
Keyed GmbH
Tel: +49 2505 639797
Fax: +49 2505 639777
E-Mail: dataprotection@use-lab.com
Your data is primarily collected when you provide it to us, for example, via phone or an online contact form.
Determining Participation Eligibility
To determine if you are eligible for participation in a particular study, we must communicate with you and ask relevant questions. This may occur via email or phone, requiring us to collect your contact details, such as phone number and email address.
During the selection process, we may ask for additional personal data, including age, gender, handedness, vision and hearing abilities, occupation, and experience with a particular medical product, as well as related health information. This information is essential for selecting suitable study participants.
Example: A scalpel designed for left-handed users can only be tested with left-handed participants. A rollator is intended primarily for individuals with mobility impairments, so we need to determine whether you meet these criteria.
Appointment Scheduling, Transport, and Accommodation
When scheduling an appointment, we may ask for your place of residence to provide appropriate travel instructions.
For studies requiring extended travel or overnight stays, we may assist in organizing transportation or accommodation. To facilitate this, we may need to share personal details with transportation or accommodation providers (e.g., name for booking purposes).
We process your personal data exclusively for the purposes described above (study participation or potential participation in a usability study).
We process personal data in accordance with the GDPR and the German Federal Data Protection Act (BDSG):
We do not share your personal data with study sponsors (medical device manufacturers) without anonymizing it. For example, if a sponsor needs proof that 15 left-handed individuals tested a product, this is documented in reports without including identifiable data.
Your personal data is otherwise shared only with entities necessary for fulfilling contractual and legal obligations, such as IT service providers (as per Art. 28 GDPR).
Data transfer occurs only when legally permitted or with your consent.
We retain your personal data only for as long as necessary for the above-described purposes or as required by legal retention and limitation periods. Use-Lab GmbH must comply with the retention periods of the Medical Device Regulation, which applies to our clients.
According to Article 10(8) MDR, manufacturers must retain technical documentation, EU declarations of conformity, and relevant certifications for at least ten years after the last product was placed on the market, and 15 years for implantable devices.
If your personal data is processed, you are considered a data subject under GDPR, granting you the following rights:
For a full description of your rights, visit:
https://use-lab.com/en/data-protection/
Right to Lodge a Complaint with a Supervisory Authority
You also have the right to lodge a complaint with a data protection authority, particularly in the country of your residence, workplace, or the place of an alleged violation if you believe the processing of your personal data violates GDPR.
The authority will inform you about the status and results of your complaint, including the possibility of legal remedies under Art. 78 GDPR.
You can also contact the responsible Data Protection Authority:
State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia
Kavalleriestr. 2-4
40213 Düsseldorf
Telefon: +49 211 38424-0
Fax: +49 211 38424-10
E-Mail: poststelle@ldi.nrw.de
