User Research
Understanding what users really need -
A requirements analysis or user research forms the start of the development process. In this phase, we focus on future users and their working environment. We determine the requirements and wishes of typical users with regard to the usability of the product and define the context of use.
Use-Lab offers all common forms of analysis, e.g. context or task analysis, and uses scientifically sound methods to provide you with reliable results.
Once the requirements analysis is complete, the specification can be written. It should take place very early in the design and development process.
Just how concrete other requirements for the usability and the UI have to be is not specified in the IEC 62366:2015. All use scenarios must be defined and evaluated with regards to safety.
Therefore, the focus here is on security, effectiveness, efficiency and satisfaction, in order to later ensure smooth interaction between the user and the product.
We are happy to support you through collaboration in creating the usability specifications, because a specification that is as precise as possible is the basis for all further development activities.
The verification of the specifications then takes place in the further development process.
For years Use-Lab has been our partner in all things concerning the usability of our devices.